Autism friendly -
Stayed in the flat as a large family group,The staff are always welcoming and over all a Autism friendly place to stay as we have two Autistic children!
Dear Judith,Glad you all had a good holiday and look forward to seeing you all next year.
Reviewer:J | Fri 2nd Aug 2019 | 1 month ago
Christmas tree trail -
We stayed here for 2 nights, 7 &8 dec. Myself, my daughter and 3 grandchildren. We had a family room which was spacious and clean. Perfect for our needs. Beds comfortable with good quality sheets. All had an excellent sleep. The whole house was clean, very nice breakfast. The gentleman who worked in the evening was very pleasant and friendly making you feel comfortable and welcome. Would definitely stay again.
Reviewer:A | Tue 11th Dec 2018 | 9 months ago
overnight stay -
very comfortable room,location perfect,staff very friendly and helpful.
Reviewer:paul s | Mon 26th Nov 2018 | 9 months ago
2 night stay -
Very good service from Karl who was on duty morning and evening during our stayRooms 2 &7 benefit from exrernal door which was good access for my elderly mother.Rooms were clean and tidy and breakfast was good and freshly cooked to order.
Dear Mr Collier,Thank you for taking the time to put on your lovely review.We are pleased that you and yourmother enjoyed your stay with us and that Karl looked after you well.We hope that you will visit us again in the future.Kind regardsSandy and David Oliver and Karl.
Reviewer:Ian C | Thu 9th Nov 2017 | 1 year ago
Quick family break -
Mount Stuart Hotel is a small and friendly place perfect for family breaks. Easy and convenient booking directly through their website allowed us to spent reasonable amount of money for bed and breakfast for all less then 5 minutes walk from the beach. We didn't come to Bournemouth to spend time indoors so the most important was to have clean and comfortable place to crash after day out. We were very satisfied with simple and hassle free service. Thank you
Dear Mrs Lela,Thank you very much for your lovely review - we are pleased that you enjoyed yourbreak with us at the Mount Stuart and hope to see you in the future.Kind regardsDavid and Sandy Oliver
Reviewer:Mrs. Paulina L | Fri 14th Apr 2017 | 2 years ago
Hotel is great location for walking into town or to the seafront. It is very hilly though! Accommodation was quite basic, could definitely do with updating the bed linen. However it was clean and comfortable enough. Good breakfast, friendly and helpful staff.
Reviewer:Mrs. SharonHexter| Sat 29th Oct 2016 | 2 years ago
Booked at last minute and very pleased to have chosen this hotel. Staff so accommodating, we even got to select the best room for our family. Hotel very clean, lovely breakfast. Everything we needed for a relaxing weekend.
Dear Mr Morrison,Thank you so much for your great review and we are all pleased that you enjoyed your Bank Holiday break in sunny Bournemouth!Hope to see you again next year.Kind regardsSandy and David Oliver
Reviewer:Mr. Stuart M | Tue 6th Sep 2016 | 3 years ago
It does what it says on the tin. -
Good honest information from the Hotel. Very pleasant staff, especially Karl from South Africa, a credit to the Hotel!
Dear Mr Methven,Thank you very much for your excellent review and Karl will be very pleased indeed!Kind regardsSandy, Davidand Matt Oliver and Karl
Reviewer:Mr. Alan M | Mon 29th Aug 2016 | 3 years ago
Amazing Stay -
We all loved the hotel, excellent location too, everything we needed was pretty much walking distance. We stayed in the flat and it exceeded all our expectations and had everything we needed including a little place outside to sit out in the sun. Would absolutely come back again! The staff were brilliant especially Karl who def made our stay a memorable one!
Dear Miss Townsend,Thank you for your lovely review and we are all pleased that you had a great weekend.Karl does like tomake sure our guests have the opportunity to have the bar open late to make the most of the weekend.Hope to see you again soon.Kind regards,Sandy, David and Matt Oliver and Karl
Reviewer:Miss. Michaela Townsend| Tue 21st Jun 2016 | 3 years ago
Nice stay -
Just back from a two night stay at the Mount Stuart Hotel, very enjoyable, clean/tidy Nothing to much trouble for Carl, dining staff helpful and polite, an all round good place to stay, would well recommend.
Dear Mr Rees,Thank you very much for your kind review and we are pleased that our staff, including Karl looked after youduring your stay.We hope to see you again in the future.Kind regardsSandy OliverMount Stuart Hotel
Reviewer:Mr. Jamie R | Mon 16th Nov 2015 | 3 years ago
Just what we needed -
We found this hotel to be a pleasant stay.It doesn't givea luxurious feel but was a clean and comfortable place to rest our heads at night as we spent the days out exploring.The staff were friendly too.
Reviewer:Mrs. Emma C | Sun 23rd Aug 2015 | 4 years ago
Our experience at the Mount Stuart Hotel has been great. The room was nice and clean. The staff was really friendly and accommodated all our requests. Also, the location of the hotel is great:only a short walk from both the Town Centre and the Beach. I will definitely book it again.
Reviewer:Miss. Mariarita Z | Wed 12th Aug 2015 | 4 years ago
Great hotel -
Fantastic location with exceptionally helpful and friendly staff. Would highly recommend your hotel and would happily stay at Mount Stuart again if we should return to Bournemouth. Thank you
Dear Miss Turner,Thank you so much for you wonderful review and we are pleased that you enjoyed your stayat the Mount Stuart Hotel and hope to see you again soon.Kind regardsSandy, David and Matt Oliver and Karl.
Reviewer:Miss. Tammy T | Tue 11th Aug 2015 | 4 years ago
Short Mid-week break. -
Stayed 2 nights with daughter in law and three grandchildren.Room basic but spacious and clean. Lovely breakfast and very welcoming &friendly staff.Really central. Would stay again.
Dear Guest,Thank you for your lovely review and we are all very pleased that you, your daughter in law and 3 grandchildren enjoyedyour stay with us.We hope to see you again next year.Kind regardsSandy, David and Matt OliverMount Stuart Hotel
Reviewer:Mrs. Theresa G | Fri 7th Aug 2015 | 4 years ago
Me and my boyfriend stayed here for two nights over the bank holiday weekend. We had a great time, the hotel was near to everything, had everything we needed, staff were so friendly and helpful! Would highly recommended. We will definitely be booking up again when we come back to Bournemouth!
Reviewer:Miss. kristina l | Tue 26th May 2015 | 4 years ago
Very nice -
Thanks - I had nice stay. Clean and quiet.
Reviewer:Mr. Richard P | Fri 17th Apr 2015 | 4 years ago
Best hotel I have stayed in!! -
This hotel was amazing! It was clean,tidy and comfortable. The staff were brilliant, so friendly and welcoming. We will definitely be returning later this year and in future years.It has the great advantage of being so close to the town centre and having parking facilities. The full English breakfast and extras were included in the price of the room also. I cannot rate this place high enough! It was perfect.
Reviewer:Mr. Vicky S | Sun 11th Jan 2015 | 4 years ago
We have stayed in the flat as a group 4 or 5 times now and everytime we are greeted with a fantastic and friendly welcome, amazing rooms and fantastic service at reception and at the bar. The breakfasts have always been superb and much needed. We will definitely be coming back again.
Reviewer:Mr. Graham P | Thu 1st Jan 2015 | 4 years ago
Great stay -
Great stay, all the staff were really welcoming and accomodating. Rooms were clean, breakfast was lovely. Would recommend for a group booking for a special event like hen/stag/birthday
Dear Miss Mcaleer,We are pleased that you and your friends had a good weekend andhope that you will all come back again soon.Kind regardsSandy,David, Matt , Jon and Karl.
Reviewer:Miss. Rachel M | Sun 5th Oct 2014 | 4 years ago
Good value -
Everything was good. good choice!!!
Reviewer:Mr. Jose A | Thu 4th Sep 2014 | 5 years ago
Fantastic stay -
I would like to thank all the staff at the Mount Stuart all members of staff had time for me and my family.They always polite and never to busy to have a chat.The hotel was always clean and tidy.Breakfast had a great variety. I would highly recommend it.
Dear Mr Robinson,Thank you for such a lovely review - it is nice to hear that our friendly and hard-workingstaff are appreciated by our guests.We all hope to see you and your family again.Kind regardsSandy Oliver
Reviewer:Mr. Wayne R | Thu 21st Aug 2014 | 5 years ago
Nice staff, great location -
We were attracted by the fact we could stuff all 5 of us into a single room.It had a double bed &3 single beds, which was great.We were slightly surprised to find no soap in the bathroom, but it had towels &the shower was nice &warm.We opted for the breakfast option, which was tasty &you get the choice to double everything on your plate for a couple of extra quid.Fruit juice, tea &coffee, toast &cereal thrown in too.The staff were brilliant - really friendly, and sorted anything we needed within a few minutes.Also, the hotel was quiet at night.Only 100m or so from the beach, and close to an Indian, English &Italian restaurant or two, plus many others.For all of us the price was great too.All-in-all, would definitely recommend.
Dear Mr Williams,Thank you for your glowing review and we are pleased that you and your family enjoyed your stay with and hope to see you again next year. Sandy, David, Matt and Jon Oliver, Mount Stuart Hotel
Reviewer:Mr. Christopher W | Mon 11th Aug 2014 | 5 years ago
Nice Stay -
Nice stay at Mount Stuart Hotel, great breakfasts and great friendly staff!
Reviewer:Mrs. Hazel W | Fri 11th Jul 2014 | 5 years ago
Brilliant central location to the beach and town centre. The owners and staff are really friendly and ever helpful and the breakfasts are spot on. Room was pretty basic but really clean . All in all would defo stay again if in town.
Dear Mr Tamsett,Thank you very much for your great review - and we hope that you and your lovely family will come back again soon.Many thanks.Sandy & David Oliver and all at the Mount Stuart
Reviewer:Mr. Mark T | Fri 30th May 2014 | 5 years ago
Impromptu Beach break -
Excellent location, fantastic selection of breakfast, couldn't hear any other guests. Easy walk to beach. Only downside was the shower had poor pressure and sounded like a hair dryer but place was excellent value for money!
Dear Miss Dale,Thank you for your lovely review - sorry about the water pressure but it was a really busy weekendand with everyone having showers at the same time, it can happen.Hope to see you again soon.Kind regardsSandy and David OliverMount Stuart Hotel
Reviewer:Miss. Andrea D | Tue 27th May 2014 | 5 years ago
Wee Beauty -
Very good value for money and for a family of four great location for Bournemouth beach/Town Centre. Matt was excellent host and the breakfast was top class via very accommodating staff. Look forward to return trip next time we venture South.
Reviewer:Mr. Mike D | Fri 18th Apr 2014 | 5 years ago
Brilliant as always! -
Staff so friendly and the flat we stayed in was ideal for the amount of us going! Can't wait to go back.
Reviewer:Miss. Jessica H | Mon 20th Jan 2014 | 5 years ago
NYE booking -
We booked here for NYE due to it being relatively cheap and having a large room for a group of us. All facilities were good and the staff were welcoming and friendly.
Dear Guest,Thank you for you nice review - we are pleased that you all enjoyed your stay with us on New Year's Eve andhope to see you again soon.Kind regardsSandy and David Oliver, Mount Stuart Hotel
Reviewer:Mr. Martin D | Thu 2nd Jan 2014 | 5 years ago
Lovely people and hotel -
Nice people friendly and welcoming to me and about 20 mates on NYE 2013/14
Reviewer:Mr. Luke B | Thu 2nd Jan 2014 | 5 years ago
overnight stop -
good location, comfy and clean room for 4 and friendly staff.All good
Reviewer:Mr. James P | Tue 27th Aug 2013 | 6 years ago
Felt like home -
We had a very nice stay at the Mount Stuart hotel. It was so comfortable and relaxing, it felt like home. The staff were all very nice, I was helped with my bags to the room, and they were always ready to help. The breakfast was lovely, so lovely I could have done with an extra piece of bacon, and everything was clean. The bar had a good selection of drinks and crisps, and with the key to the front door, you can come and go as you please. We had a good telly with lots of good channels in the bedroom, and we were placed in a room where we would not hear the noise from any noisier guests. If there was anything to fault, it would be that the bath in our room did not have a shower overhead, so it could do with one of those shower attachments you stick on the taps for when you get back from the beach, although we used a bucket from the beach to wash hair, which basically did the job, apart from there was obviously sand in the water from us- the desk could have had one though, we didn't ask. The kettle tray would be better on the desk rather than in the wardrobe and perhaps a pack of biscuits may be nice, but that's just being picky. There is free parking, however sometimes people bring more than 1 car, so it can get full, and although the staff are very helpful in remedying this and allowing double parking, you would have to leave your keys if you went out, or have to ask the hotel staff to move other cars to get out of the space to go anywhere or go home, but this is all done quickly and efficiently. But I definetly cannot complain, because I have been staying in this hotel for 20 years, and that says something- all my family have, and we love it. As long as this place has vacancies, this is where we will be staying, even if we win the lottery. We know that this hotel will always be clean, always friendly, and it is a safe, welcoming, lovely place. We stayed in the Lampeter hotel 2 years ago and my little one did not take to that at all, the parking was horrendous, having to leave your keys for the entire stay, the staff were rude, and it was so noisy. But when we stayed here at the Mount Stuart, my little one called it 'our new house' and immediately assigned our beds when we walked in, and she loved it, she felt as comfortable there as I did, and there was programs for her to watch on the television, and she enjoyed the breakfast, although she's more of a shreddies or coco pops person, and it's so close to the beach, gardens and shops, and if you need any bits or bobs to eat, drink or use, there is a little convenience store to the end of the street and to the right, which is useful. If you want a hotel that has free parking, is clean, is friendly, has a nice breakfast, is within a good distance, is welcoming, and is convenient, then definetly choose this one. Another thing I like is that they do not allow pets, because I stayed at the Bath Hotel once, and the whole room was covered in dog hairs, and I hate that. If a hotel says 'pets welcome' I will not stay there. So I am glad of this hotel. All my family thoroughly recommend it. Thankyou for our great stay!
Reviewer:Miss. Daniella S | Tue 20th Aug 2013 | 6 years ago
This was one of the few B+Bs we found that advertised rooms for a family of 5. We rang and were told that their room advertised for 4 could quite happily take 5, as it had lots of beds, so we booked the room.The man we spoke to told us to book it through the website rather than with him, but this was a pretty straightforward procedure.Check-in was straightforward and friendly, parking was free as was the fast wifi.Room was large, warm and clean. Bathroom tiny but it was en suite and the shower was good so not a problem as we were only there for one night.Breakfast simple:cereals, fruit juice and cooked. All fine. Location good- town centre and beach both 5 minutes walk away down steep hill - shortcut to town down steps to left of B+B - just don't leave it until you're exhausted before heading back up!Slightly disappointed to get a call asking us for another Â£10 the next day as we had 5 people in the room but when I explained about the phone call they gladly waived this without fuss.We would definitely stay here again if we return to Bournemouth.
Reviewer:Mr. Andrew J | Wed 29th May 2013 | 6 years ago
Good room! -
We booked this hotel so that all six of us could stay in a room together after a concert at the BIC. It was clean, the shower was lovely, and the breakfast was very nice.
Reviewer:Miss. Debbie W | Sun 12th May 2013 | 6 years ago
Enjoyable Short Break -
We enjoyed our stay. Hotel was comfortable. Staff were friendly. Rates reasonable. We enjoyed breakfast.
Reviewer:Mrs. Louise S | Tue 6th Nov 2012 | 6 years ago
Had a very lovely stay. The owner and staff are very friendly and helpful, the room was clean and tidy. Breakfast was always great! A+
Reviewer:Miss. Lap Man V | Fri 2nd Nov 2012 | 6 years ago
Excellent. It is difficult to find just one room for a family of five. This place was prefect. The room was large, clean and warm. The breakfast was freshly cooked and delicious. Just a pity it was only for one night.
Thank you for your lovely review - we are lucky to have 3 large rooms suitable for a Family of 5,one of the rooms can accommodate a Family of upto 7!We do hope that next time you return,it is for a longer stay.Sandy and David Oliver, Mount Stuart Hotel
Reviewer:Mrs. Susan W | Wed 31st Oct 2012 | 6 years ago
OUR STAY AT THE MOUNT STUART HOTEL -
WE HAD A GREAT STAY AT THIS HOTEL AND WERE VERY WELL LOOKED AFTER. GREAT FOR THE BEACH AND AMENITIES, AND WOULD NOT HESITATE TO STAY THERE AGAIN. THANK YOU ALL VERY MUCH.
Reviewer:Mr. Adrian C | Mon 17th Sep 2012 | 7 years ago
our stay at the Mount Stuart was very pleasant. We were very nervous after reading about the stag and hen do's, but as we were a mid week booking we didn't see or hear any. It was something that would of put us off booking this hotel had we read the reviews first. The hotel is basic but clean, although bathrooms could do with updating and wardrobes, toilet in our room (rm10) was badly stained but clean and wardrobe ..well falling to pieces. Owners/staff were very friendly and welcoming and put themselves out to make sure we had up to date info on what was on around Bournemouth. Breakfast again basic in choice, but beautifully cooked and a rarity in ANY hotel we had HOT toast every morning!! Close to the town, gardens or beach, a few minutes walk. It is uphill coming back but a taxi was just Â£3-80 or catch the bus up Priory Road and walk down to hotel. All in all we recommend it but don't expect it to be 4*
Dear Ms Rodda,Thank you for your nice review and we are pleased that you all enjoyed your stay with us.You are quite right - Room 10 isdue to be totally refurbished including a brand new shower room to bring it in line with some of our other rooms. We are also scheduled to refurbish all of our Reception/porch areaand lounge during this coming winter.Hopefully you will return tosee a new Room 10!Kind regardsSandy Oliver, Mount Stuart Hotel
Reviewer:Mr. John R | Sat 1st Sep 2012 | 7 years ago
3 night stay -
My daughter and myself found our stay at the hotel very restful and the English breakfast was very tasty. There was a lot of places to visit and the hotel is just a short walk to the beach. I would like to say thank you for a very pleasant stay.
Dear Miss Mann,Thank you for your review and we are all pleased that you and your daughter had a restful holiday. Hopeto see you again next year.Sandy and David Oliver
Reviewer:Miss. Francesca M | Fri 24th Aug 2012 | 7 years ago
Great Weekend -
Not sure would describe ourselves as mature -but over 40 - but had a great time - brilliant facilities and super friendly staff - Would not hesitate to recommend this hotel to others and can't wait for our next weekend away with you all again !!!!!!
Dear Mrs Martin,We are pleased that you had a lovely time and we look forward toseeing you both again soon.Kind regardsSandy Oliver
Reviewer:Mrs. Debbie M | Mon 6th Aug 2012 | 7 years ago
An enjoyable stay but a couple of criticismswould be that I had only one small bar of soap for four nights and porridge was not an option for breakfast.
Dear Mr Davis,We are pleased that you have had an enjoyable stay, porridge is so rarely requested, especiallyduring the summer that ,we took it off the breakfast menu.Regarding extra hand soap, more is availableon request should you need it.Sandra Oliver
Reviewer:Mr. Barry D | Sun 5th Aug 2012 | 7 years ago
Great Hotel -
We had a great time and the Mount Stuart,Rooms were clean and the staff were all very friendly and helpful.would def stay again as was a very fair price too.
Reviewer:Mr. Stephen F | Thu 7th Jun 2012 | 7 years ago
pleasant and friendly -
A very pleasant stay, at a hotel that is not the most up too date or stylish but offers a central base to all local amenities and the beach. The cooked breakfast was fantastic, with plenty of coffee ,tea and toast and nothing was too much trouble for the staff.We would definetely stay again if we visit bournemouth in the future.
Reviewer:Mr. NeilW | Sat 3rd Sep 2011 | 8 years ago
weeks holiday -
We were very pleased with the Hotel, staff was friendly and room was kept clean. Definately a place to come back.Thank you.
Reviewer:Mrs. Caroline C | Fri 19th Aug 2011 | 8 years ago
Welcoming Hotel -
Stayed at the Mount Stuart for 3 nights, and found the staff very helpful and pleasant on our arrival.Vry clean rooms, breakfast excellent and Carl in the bar always friendly.Would recommend this B &B and would certainly stay here again.
Reviewer:Mrs. Pamela B | Mon 15th Aug 2011 | 8 years ago
Our Stay -
Lovely! As the only female guest that weekend I still found a friendly welcome, a comfy bed and a great breakfast.Bit noisy in the middle of the night - I think someone was having a party in the car park.thanks for returning my umbrella.We have recommended you to friends.
Thank you for the good review - weekend nights are generally 'vibrant'. Glad you got your umbrella back.Hope to see you again.Sandy Oliver
Reviewer:Ms. Ann R | Wed 27th Jul 2011 | 8 years ago